The type of wood used varies depending on the model; some products are made of natural wood, while others use high-quality treated wood. The type of materials for each piece is clearly stated before confirming the order.

We use appropriate foam densities for everyday home use. Maintaining the sofa and not overloading it helps it retain its shape for longer.

We try to display the color as accurately as possible, but there might be a slight difference due to lighting or mobile screen settings.

This varies by product. Some pieces are locally manufactured, while some materials or accessories may be imported, and details are provided for each model.

Some models can be custom-made to specific sizes, depending on the design and material. Send us the dimensions of the space, and we'll confirm the feasibility of production.

Measure the length and width of the space, determine the locations of doors, windows, and balconies, and leave adequate space for movement and opening doors.

Yes, for many models, you can choose the fabric color and wood stain from the available catalog.

This is available on some models. Send us a picture or product code and the required part to know the price and availability.

Minor alterations are possible for some products, such as changing the size, color, or fabric type, but alterations depend on the nature of the model.

Send us a photo or product code, the required size, color, and address, and the sales team will confirm the price and delivery date with you.

Ready-made products may have a different payment system than custom-made products. The down payment amount is determined upon order confirmation.

Installment plans vary depending on the offers and payment systems available at the time of purchase. Contact us to learn about current plans.

Delivery cost is determined by the governorate, area, and order size, and is clarified before purchase confirmation.

Prices may vary depending on materials, sizes, and offers, so it is advisable to confirm the price at the time of order.

Ready-made products are delivered in a shorter period, while orders custom-made to size or color require a preparation time that will be specified upon agreement.

Yes, delivery is available to most governorates, and the delivery cost and time vary depending on the location.

Some products include installation, and some do not require installation. We will clarify the details before shipping.

Before ordering, you must confirm the measurements of the building door, elevator, stairs, and apartment door, especially for large items.

Lifting can be done via stairs or a furniture hoist, depending on the nature of the location, and there may be an additional cost.

Warranty varies by product type and covers manufacturing defects only, excluding misuse, water damage, or incorrect transportation.

Exchanges and returns are subject to the store's policy and the condition of the product. Products manufactured with custom sizes or colors often cannot be returned after production.

Contact customer service immediately upon receipt and send clear photos of the issue before using the product, so that the situation can be examined and resolved.

Slight variations in wood tones or fabric patterns may be natural due to the nature of the material and do not affect quality.

Avoid direct sunlight and humidity, clean the furniture regularly, and do not use harsh cleaning agents or excessive amounts of water.

Use a vacuum cleaner with a soft brush and clean stains immediately with a clean cloth without vigorous rubbing. Test the cleaner on an inconspicuous area first.

Use a soft, dry, or slightly damp cloth, and avoid chlorine and harsh detergents.

It is preferable to choose practical, relatively dark fabrics that are easy to clean and resistant to scratches and stains.

Yes, but it's preferable to choose a model with strong upholstery and suitable foam if for daily and heavy use.

Light colors give a sense of spaciousness, while dark colors are more practical for daily use. The choice depends on the room's size, lighting, and style of use.

Choose a size that allows for movement and doesn't completely fill the room. It's best to leave a passageway of at least 70 to 90 cm in main areas.

A sectional sofa is suitable for practical and family spaces, while a sofa and armchair set offers more flexibility in arranging the pieces.

Choose a color that complements the floor and walls, and use throw pillows and curtains to add accent colors without changing the main furniture.

Yes, light colors, elevated legs, and simple designs make a space appear larger.

Image or product code, size, color, governorate, floor, and whether there is an elevator or not.